Grenada Promotions Local at heart, National in Reach
PromoBasics by Grenada Promotions: Local at Heart, National in Reach
While PromoBasics services customers right across Australia, it’s proudly built on strong local foundations. Based in Newcastle / Lake Macquarie, Grenada Promotions has long believed that genuine, down-to-earth service starts close to home—and that same approach carries through to every client, no matter their size or location.
Proudly Local to Newcastle & Lake Macquarie
Grenada Promotions operates from its new location at:
Unit 54 / 2 Templar Place
Bennetts Green NSW 2285
This marks Grenada’s new home from 2025, featuring an upgraded, modern showroom designed to make the promotional process more hands-on, visual and practical for customers.
The showroom has been consistently rated by industry suppliers as one of the best in Australia, offering clients the ability to:
• See and feel products before committing
• Compare materials, finishes and decoration methods
• Work through ideas face-to-face with experienced staff
• Build confidence in product selection and quality
For local businesses, clubs and organisations, it’s a space that makes promotional decisions easier and more informed.
Personal Service, Hands-On Experience
One of Grenada’s biggest strengths is personal service. Whether you’re visiting the showroom or engaging remotely, the approach is the same:
• Honest advice
• Practical recommendations
• No hard sell
PromoBasics is often the starting point—used for inspiration and initial costing—while Grenada’s team helps refine, customise and deliver exactly what’s needed.
Servicing Australia Wide
While local service is at the core of Grenada’s business, the reach is national. Grenada services:
• Large multinational companies
• Sporting clubs and associations
• Schools and community organisations
• Small and medium businesses
Customers across Australia benefit from:
• Responsive phone and online support
• Clear communication
• Reliable timelines
• Consistent service standards
• Access to 20,000 plus promotional products
No matter the location, every customer receives the same level of care and attention.
One System, Every Order Accounted For
Behind the scenes, Grenada utilises a custom-built order processing system designed specifically for its business.
This system allows Grenada to:
• Track every order from start to finish
• Provide regular updates throughout the production process
• Maintain visibility across artwork, approvals, production and delivery
• Ensure nothing is overlooked
It’s a key reason customers trust Grenada with repeat business—because every order is monitored, managed and delivered with care.
The Same Service for Every Client
Whether you’re ordering a small run of branded items for a local club or managing a large national rollout, the approach doesn’t change.
Every customer receives:
• The same genuine, down-to-earth service
• The same attention to detail
• The same commitment to getting it right
That consistency—combined with local roots and national capability—is what sets Grenada and PromoBasics apart.
Local Roots. National Capability.
PromoBasics by Grenada Promotions are proud to be part of the Newcastle and Lake Macquarie business community, while continuing to support customers Australia-wide with the same reliability, transparency and service they’ve been known for since 1998.